During the setup process, your Roku® Smart Home devices adopt Wi-Fi® settings from your phone or tablet. When you move or change network equipment, these settings may change, causing your smart home devices to go offline. To update the Wi-Fi settings, repeat the setup process and connect your smart home devices to your new network.
How to update Wi-Fi settings
To change Wi-Fi settings for your smart home camera, home monitoring system, light strip, or plug, you simply need to set up the device again in the smart home mobile app. Most devices require a factory reset before you can set them up again. Doing this will remove your settings and preferences.
Cameras and doorbells
To update Wi-Fi settings for video doorbells and indoor cameras, factory reset the device by holding the Setup button for 10 seconds, then skip to set up your device again.
Outdoor camera
To update the Wi-Fi for outdoor cameras, first delete your outdoor camera from the Roku Smart Home mobile app, then skip to set up your device again.
Lights and plugs
To update Wi-Fi settings for your smart home bulb, plug, or light strip, first factory reset the device, then skip to set up your device again.
Home monitoring system
If you need to change existing Wi-Fi settings on your home monitoring system, press and immediately release the Reset button on your Roku Monitoring Hub. Then skip to set up your device again. The hub will remember the connections to you sensors and keypad, so you will not have to set them up again.
Note: The hub will remember the connections to your sensors and keypad, so you will not have to set them up again.
Change connection
If you have not set up Wi-Fi or need to change from a wired Ethernet connection to Wi-Fi, use the following steps to connect to your Wi-Fi network in the mobile app.
- Tap Home
from the navigation bar - Select your Monitoring Hub
- Tap the Settings
icon - Tap Device Info
- Tap Change Connection
- Follow the instructions in the app to connect to your Wi-Fi network
Set up your device again
Make sure your device is powered on or fully charged, then launch the Roku Smart Home mobile app to begin setup.
- Open the Home screen
- Tap the plus sign
from the navigation bar - Select Add device
- Depending on your device, either tap Cameras & doorbells or Lights & power and select a device
- Follow the on-screen steps
Refer to the appropriate article below for detailed setup instructions:
Cameras
- Roku Indoor Camera SE
- Roku Indoor Camera 360° SE
- Roku Outdoor Camera SE
- Roku Outdoor Wired Camera SE
- Roku Floodlight Camera SE
- Roku Battery Camera
- Roku Battery Camera Plus
Home Monitoring
Doorbells
Lights
Plugs
Troubleshooting
If you have trouble connecting your device to your new Wi-Fi network, refer to:
Last updated at 2/25/2026 10:05:17 PM
Was this article helpful?
Related articles
Need more help?
Chat with us
Get help from our support bot or connect to an advisor.
Available daily 4 am-10 pm PT