Fix a Roku TV that has a black screen

Step 1: Check connections and cables

• Make sure your TV is turned on. Press a button on your Roku remote to confirm the TV isn’t just in standby or screensaver mode.
• Make sure your Roku player is connected directly to the TV by unplugging it from any audio/video receiver (AVR) or soundbar.
• If your Roku player has a video cable, make sure it is firmly connected on both ends.
• If you have a Roku Streaming Stick, make sure it is securely plugged into the TV’s HDMI port.
• Try using a different cable to rule out a faulty one.

Step 2: Check the TV input (most common issue)

• TVs have multiple inputs (HDMI 1, HDMI 2, Video, AUX, etc.). Your TV needs to be on the same input where your Roku player is connected.
• Use your TV remote and press Input, Source, or Video. Contact the TV manufacturer if you need further help with this.
  • If your TV cycles through inputs, pause 10 seconds on each so the TV can detect video.
  • If you see a menu, select inputs one by one until you see the Roku home screen.
• Plug your Roku player into a different HDMI port on the same TV.
• Try plugging the player into a different TV to confirm whether the problem is with the TV or Roku player.

Step 3: Power issues

• Some Roku players may not get enough power, even if the light is on.
• Use the Roku-supplied power adaptor when possible.
• If you see a flashing red light or a low-power warning, plug the player directly into a wall outlet with the cable supplied.

Final step: Reset connections

If you still don’t see a picture, disconnect and reconnect all cables, including the power cord to your player. If it is a streaming stick, disconnect it, then reconnect it from the TV.