If your Roku® streaming player won’t turn on, here’s how to figure out what’s wrong and get it working again.
1. Check the status light
Look at the light on the front of your Roku device:
- No light at all: It may not be getting power.
- White light is on, but no picture: Your Roku is on—check your TV’s input.
- Solid red light: Your device is too hot. Unplug it and let it cool.
- Flashing red light: It's not getting enough power. Plug it into a wall outlet.
3. If using your TV's USB port
Some Roku players can be powered through a TV’s USB port, but not all TVs provide enough power.
- Use the original USB cable: Other cables may not provide the right connection.
- Reconnect the USB cable: Make sure both ends are plugged in firmly.
- Try a different USB port on your TV: Power levels can vary between ports.
- Test with another TV: This can help you tell if the issue is the player or the TV.
- Try using a wall outlet instead: This is the most reliable way to power your Roku player.
Note: The USB port on some TVs may be unable to power a Roku device. If you see the on-screen warning message that appears in these cases, use a 5V 1A USB power adaptor and connect to a wall outlet.