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Device issues
Troubleshoot players, TVs, remotes & audio
Top articles
Fix TV or player issues
resolve remote control issues
solve sound or speaker problems
Reset, restart or update your device
Audio Settings
Display Settings
Fix TV or player issues (19)
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How do I increase memory with a micro SD card?
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Change auto-play video setting
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What to do if your Roku® streaming device is lost or stolen
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Battery handling
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Fix an HDCP error
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TV switches to a different device
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Roku TV keeps restarting
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No picture on your TV
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Fix an overheating issue
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External USB drive not recognized
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What safety precautions are recommended for my Roku® streaming device?
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Roku warranty information
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Fix a low-power issue
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Your player will not power on
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Player restarts when TV turns on
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Fix a Roku TV that will not power on
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Get manufacturer support for your Roku TV
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Change the display type
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What is the red light on my Roku® streaming player?
resolve remote control issues (6)
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Use your remote for Headphone Mode
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Find your lost remote
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No TV control after installation
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Remote not controlling soundbar
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Roku Voice requirements
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Fix your Roku remote (simple or voice)
solve sound or speaker problems (9)
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How do I clean my Roku® audio device?
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No sound from your player
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Why is sound from my Roku® Streambar® out of sync with the picture?
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Solve a Headphone Mode issue
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Listen to music with the screen off
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Why is there no sound on my Roku TV Ready™ soundbar?
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Sound mode is missing
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Why do I see "Soundbar not Roku certified"?
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Enable dialog enhancement
Reset, restart or update your device (6)
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System restart your streaming device
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Factory reset your Roku TV, player, or projector
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Update the software on your streaming device
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Fix streaming device update problems
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Update your Roku TV system with USB
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Can a player power on or off?
Audio Settings (7)
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Manage volume levels
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How to use Bluetooth Headphone Mode
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Use headphones with the mobile app for Headphone Mode
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How do I use a game console or Blu-ray™ player with my Roku® Streambar®?
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How do I switch audio sources on my Roku® Streambar®?
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Adjust sound settings on your Roku TV Ready soundbar
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Learn about sound modes
Display Settings (6)
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Improve image quality with picture modes
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Expert Picture Settings for Roku TV system
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Reduce motion blur
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Best settings for gaming
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Connect a 4K, 8K, or HDR device
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How do I enable HDMI-CEC and ARC on my TV?
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