Contact Support

We make it easy to find help!

Roku is always there to help with any question you may have.  We are conveniently open Monday through Sunday.

Use any of the contact methods below to reach a Roku Streaming Professional.

***Click here to check for latest updates and alerts***  

Chat Live

Chat with a Roku Customer Service Representative, available 24x7.

 

Submit a Request

For less urgent questions, use the form button below.  Complete the form, provide a brief description of your request, and a Roku Streaming Professional will follow up within 24 hours.

Thanks for submitting your request!

A support case has been created in our system, and we will be in touch shortly.

We recommend that you do not submit any additional support cases before you receive a reply from us, as this could result in a delayed response from our team.

You should receive an email response to your case, typically within 48 hours. If you have not received a reply via email by then, please check your SPAM or deleted mail folders.

Roku's Phone Number

Phone Support: 1-888-600-7658 (ROKU)

***Please use our chat and email as other means to reach support, which can be found here.

Customer Advocacy

Have feedback regarding your support experience? Have a concern about your support interaction?  We are always happy to hear from you, and to help review and facilitate next steps. Click here to contact the Customer Advocate.

* Providing a detailed description, including case numbers and a summary of the issue, will help facilitate your inquiry.

Thanks for submitting your request!

A support case has been created in our system, and we will be in touch shortly.

We recommend that you do not submit any additional support cases before you receive a reply from us, as this could result in a delayed response from our team.

You should receive an email response to your case, typically within 48 hours. If you have not received a reply via email by then, please check your SPAM or deleted mail folders.

Was this article helpful?
0 out of 8 found this helpful
Have more questions? Submit a request
Powered by Zendesk