Support
Menu
Roku Support Home
/
Device issues
Troubleshoot players, TVs, remotes & audio
Top articles
Fix TV or player issues
Resolve remote control issues
Solve sound or speaker problems
Reset, restart, or update your device
Audio Settings
Display Settings
Fix TV or player issues (22)
•
Add a micro SD card
•
Change auto-play video setting
•
Precautions for a lost Roku device
•
Battery handling and disposal
•
Fix an HDCP error
•
TV switches to a different device
•
Roku TV keeps restarting
•
No picture on your TV
•
Fix an overheating issue
•
External USB drive not recognized
•
Safety precautions
•
Return and replacement instructions
•
Roku warranty information
•
Return policy
•
Fix a low-power issue
•
Your player will not power on
•
Disable auto power savings
•
Player restarts when TV turns on
•
Fix a Roku TV that will not power on
•
Get manufacturer support for your Roku TV
•
Change the display type
•
Get manufacturer support for your Roku TV Ready device
Resolve remote control issues (9)
•
Use your remote for Headphone Mode
•
Find your lost remote
•
Remote not controlling soundbar
•
Power & volume buttons not working
•
No TV control after installation
•
Roku Voice requirements
•
Lost remote
•
Fix your Roku remote (simple or voice)
•
Fix your Touch tabletop remote
Solve sound or speaker problems (19)
•
Clean your audio device
•
No sound from your player
•
No audio from Roku Streambar when watching cable or other sources
•
Fix a sound issue with your wireless soundbar
•
Fix a sound issue with wireless speakers
•
Sound is out of sync
•
Fix a speaker pairing issue
•
Fix a subwoofer pairing issue
•
Fix a soundbar pairing issue
•
How to resolve an issue with Headphone Mode
•
Get support for your Roku TV Wireless Soundbar
•
Listen to music
•
Listen to music with the screen off
•
Optimal speaker placement
•
No sound on your Roku TV Ready soundbar
•
Sound mode is missing
•
Why do I see "Soundbar not Roku certified"?
•
Fix video lag with game mode
•
Fix a Bluetooth connection issue
Reset, restart, or update your device (7)
•
System restart your streaming device
•
Factory reset your Roku TV, player, or projector
•
Factory reset your wireless audio device
•
Update the software on your streaming device
•
Fix streaming device update problems
•
Update your Roku TV system with USB
•
Can a player be powered on or off?
Audio Settings (9)
•
Manage volume levels
•
How to use Bluetooth Headphone Mode
•
Connect surround sound to your Roku TV
•
Use headphones with the mobile app for Headphone Mode
•
Connect a game console
•
Switch audio sources
•
Adjust sound settings on your Roku TV Ready soundbar
•
Learn about sound modes
•
Switch audio to another sound system
Display Settings (8)
•
Improve image quality with picture modes
•
Improve contrast with local dimming
•
Expert Picture Settings for Roku TV system
•
Reduce motion blur
•
Adjust ambient light sensing
•
Best settings for gaming
•
Connect a 4K, 8K, or HDR device
•
Configure HDMI settings on your TV
Need more help?
Chat with us
Get help from our support bot or connect to an advisor.
Start chatting