Manage or cancel subscriptions
You can manage or cancel subscriptions in different ways. This depends on how you signed up for them:
- Subscriptions through Roku: To manage or cancel subscriptions you signed up for through Roku, go to my.roku.com/subscriptions. On your Roku device, select the app and press Star
on your remote. - Howdy subscriptions: Go to my.roku.com/subscriptions. On your Roku device, select the app and press Star on your remote, then select ‘Manage subscription.’
- Disney+ and Hulu subscriptions: To manage or cancel your Disney+, Hulu, or Sling TV subscriptions, even if Roku is billing you, contact:
- Disney+ (888-905-7888)
- Hulu (877-824-4858)
- Sling TV (888-394-6698)
- Other streaming service subscriptions: Contact the streaming service directly to manage or cancel your subscription.
Note: Subscriptions auto-renew unless canceled. After auto-renew is turned off, you can continue watching until the end of your billing period.
Manage or cancel a subscription through Roku
To manage or cancel Premium Subscriptions on The Roku Channel or other subscriptions that you signed up for through Roku, follow these steps.
On the Roku website
- Go to my.roku.com/subscriptions.
- Under Active subscriptions, select the subscription you want to cancel.
- Select Manage subscription and then select Turn off auto-renew to cancel your subscription.
When you cancel your subscription, you'll still have access until your current billing cycle ends.
On your Roku device
- Press the Home
button on your Roku remote. - Use your remote's arrow buttons to highlight the app you want to cancel.
- Press the Star button on your remote.
- Select Manage subscription to view the renewal date and access more options.
- To cancel a subscription, select Turn off auto-renew. Your subscription will be active until the end of the billing cycle.
Howdy subscriptions
To manage or cancel a Howdy subscription, follow these steps.
On the Roku website
- Go to my.roku.com/subscriptions.
- Under Active subscriptions, select the Howdy subscription.
- Select Manage subscription and then select Turn off auto-renew to cancel.
- When you cancel your subscription, you'll still have access until your current billing cycle ends.
On your Roku device
- Press the Home button on your Roku remote.
- Use your remote's arrow buttons to highlight the Howdy app.
- Press the Star button on your remote.
- Select Manage subscription to view the renewal date and access more options.
- To cancel a subscription, select Turn off auto-renew. Your subscription will be active until the end of the billing cycle.
Manage or cancel a Disney+, Hulu, or Sling TV subscription billed through Roku
To manage or cancel your Disney+, Hulu, or Sling TV subscription, even if you're billed through Roku, contact Disney+ (888-905-7888), Hulu (877-824-4858), or Sling TV (888-394-6698) directly. Roku processes the charge, but Disney+, Hulu, and Sling TV manage the subscription.
Manage or cancel other streaming service subscriptions
If you subscribed directly through a streaming service (such as, Apple TV+, YouTube TV, Amazon Prime Video, Spotify, and others), you must manage or cancel or your subscription through the streaming service and not through Roku. To help you find that information, here's a list of providers’ support websites.
Manage or cancel Roku Smart Home App subscriptions
On the Roku website
- Sign in to your Roku account
- Select Manage your subscriptions
- Under Active subscriptions, select Roku Smart Home Subscription
- Select Manage subscription
- Uncheck all cameras and doorbells
- Review your changes and select Cancel subscription
On Amazon Prime Video Channels
If you subscribed to Howdy through Prime, you can update or cancel your subscription directly through Amazon.
How to tell if you have a subscription through Roku
To see if your subscription is billed and managed through Roku, go to my.roku.com/subscriptions. Your subscription will be listed there. You can check your billing statement, too. Subscriptions billed by Roku appear as charges from “Roku,” “Roku for ___,” or “The Roku Channel."
Even if Roku bills you for Disney+, Hulu, or Sling TV, contact those services directly to manage or cancel your subscription.
Is there a deadline for canceling a subscription?
Subscriptions auto-renew unless otherwise noted. You can cancel a subscription anytime. You must cancel free trials before they end to avoid recurring subscription charges. If you cancel with time left in your billing period, you can use your subscription until the end of the billing period. No partial-term refunds are provided. See Roku’s refund policy.
What to do if you’re still being charged after canceling your subscription
If you still see charges after canceling your Roku subscription and the billing cycle has ended, follow these steps to identify unrecognized charges. If you're still having issues with your Roku subscription, contact Roku support. If you have a Disney+, Hulu, or Sling TV subscription, or a subscription through another streaming service, contact them directly for help.
More resources about subscriptions and charges
If you have more questions about managing or canceling your subscriptions, check out these resources for help:
- View your Roku purchase history and charges
- If there’s a charge you don’t recognize on your Roku account
- Update the payment method on your Roku account
- Manage or cancel a Roku Smart Home subscription
Last updated at 3/24/2026 11:21:15 AM
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