To start streaming, you need to connect your Roku player or TV to the internet and link it to a Roku account. This article explains how to activate your Roku® streaming player or Roku TV™ system, and how to resolve common activation issues.
Note: Activation is always free, and Roku will never charge you a fee to create an account. Learn more about how to avoid fraudulent websites and protect yourself from activation and technical support scams.
What you need
- Roku connected to your TV
- Internet connection
- Phone or computer
- Access to your email
Step 1: Connect your Roku device to the internet
Follow the instructions on your TV:
- Select Set up for home use
- Select Set up new wireless connection (if using Wi-Fi)
- Choose your Wi-Fi network
- Enter your Wi-Fi password
Your Roku device may update its software. Let it finish.
Step 2: Link your Roku to your account
With your email address
- Enter your email address using the Roku remote control
- On your phone or device, open the email from Roku and click Activate device
- Follow the steps to create an account. Click Existing customer? if you already have a Roku account.
- You may be asked for a payment method. You will only be charged if you choose to buy something later.
- When set-up is complete, your Roku device will go to the home screen.
With a QR code
- Open your phone camera
- Scan the QR code
- Tap the link that appears
Troubleshooting
I didn’t get the activation email
- Wait a few minutes
- Check your spam or junk folder and search your inbox for ‘Roku’
- Make sure you typed your email address correctly
- Press the Star button and choose Resend activation link or Edit Roku email to re-enter your email address
The activation link has expired
- Press Star
- Select Resend activation link
- Check your email again
The QR code will not scan
- Move your phone closer or further away
- Clean your TV screen
- Tilt the phone slightly
- Choose the option to enter a code instead
I got stuck after entering my email address
- Your TV must stay on the activation screen to finish set-up
- If not, press Star, and enter your email address again
Last updated at 7/9/2026 3:20:54 PM
Was this article helpful?
Related articles
Learn about Express 4K
Your Roku® Express 4K connects directly to your TV, letting you stream movies and TV shows over the internet with little effort.
Use headphones with the mobile app for Headphone Mode
Listen to streaming content using the Roku remote app through headphones connected to a phone or tablet using Headphone Mode.
Getting to know your Roku® Streaming Stick®+
Your Roku Streaming Stick+ is a premium streaming player that connects directly to your TV, letting you stream movies and TV shows
Need more help?
