Troubleshoot players, TVs, remotes & audio
Fix TV or player issues (19)
- How do I increase memory with a micro SD card?
- Change auto-play video setting
- What to do if your Roku® streaming device is lost or stolen
- Battery handling
- Fix an HDCP error
- TV switches to a different device
- Roku TV keeps restarting
- No picture on your TV
- Fix an overheating issue
- External USB drive not recognized
- What safety precautions are recommended for my Roku® streaming device?
- Roku warranty information
- Fix a low-power issue
- Your player will not power on
- Player restarts when TV turns on
- Fix a Roku TV that will not power on
- Get manufacturer support for your Roku TV
- Change the display type
- What is the red light on my Roku® streaming player?
solve sound or speaker problems (9)
- How do I clean my Roku® audio device?
- No sound from your player
- Why is sound from my Roku® Streambar® out of sync with the picture?
- Solve a Headphone Mode issue
- Listen to music with the screen off
- Why is there no sound on my Roku TV Ready™ soundbar?
- Sound mode is missing
- Why do I see "Soundbar not Roku certified"?
- Enable dialog enhancement
Audio Settings (7)
- Manage volume levels
- How to use Bluetooth Headphone Mode
- Use headphones with the mobile app for Headphone Mode
- How do I use a game console or Blu-ray™ player with my Roku® Streambar®?
- How do I switch audio sources on my Roku® Streambar®?
- Adjust sound settings on your Roku TV Ready soundbar
- Learn about sound modes
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