Roku is committed to supporting customers throughout the life of their products. The information below explains the availability of replacement parts, repair services, and repair information for customers in Quebec.
Replacement Parts
Roku will make reasonable efforts to offer replacement parts for our products, depending on availability and delivery times. However, Roku does not guarantee the availability of replacement parts within the meaning of the warranty of availability set out in sections 39 (paragraph 3), 39.1 and 39.2 of the Quebec Consumer Protection Act.
Repair Services
Roku provides repair services for Roku products through Authorized Service Centers across Canada. Roku does not guarantee the availability of repair services within the meaning of the warranty of availability set out in sections 39 (paragraph 3), 39.1 and 39.2 of the Quebec Consumer Protection Act in all locations, cities, or regions in Quebec.
Maintenance and Repair Information
Roku provides maintenance and repair information for select Roku products. However, Roku does not guarantee the availability of information required to maintain or repair Roku products within the meaning of the warranty of availability set out in sections 39 (paragraph 3), 39.1 and 39.2 of the Quebec Consumer Protection Act.
Last updated at 3/3/2026 2:36:43 AM
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