Troubleshoot players, TVs, remotes & audio
Top articles
Fix TV or player issues (22)
- Add a micro SD card
- Change auto-play video setting
- Precautions for a lost Roku device
- Battery handling and disposal
- Fix an HDCP error
- TV switches to a different device
- Roku TV keeps restarting
- No picture on your TV
- Fix an overheating issue
- External USB drive not recognized
- Safety precautions
- Return and replacement instructions
- Roku warranty information
- Return policy
- Fix a low-power issue
- Your player will not power on
- Disable auto power savings
- Player restarts when TV turns on
- Fix a Roku TV that will not power on
- Get manufacturer support for your Roku TV
- Change the display type
- Get manufacturer support for your Roku TV Ready device
Solve sound or speaker problems (19)
- Clean your audio device
- No sound from your player
- No audio from Roku Streambar when watching cable or other sources
- Fix a sound issue with your wireless soundbar
- Fix a sound issue with wireless speakers
- Sound is out of sync
- Fix a speaker pairing issue
- Fix a subwoofer pairing issue
- Fix a soundbar pairing issue
- How to resolve an issue with Headphone Mode
- Get support for your Roku TV Wireless Soundbar
- Listen to music
- Listen to music with the screen off
- Optimal speaker placement
- No sound on your Roku TV Ready soundbar
- Sound mode is missing
- Why do I see "Soundbar not Roku certified"?
- Fix video lag with game mode
- Fix a Bluetooth connection issue
Reset, restart, or update your device (7)
Audio Settings (9)
Display Settings (1)
Need more help?
