View your Roku purchase history and charges to your account

How to view your Roku® purchase history and charges to your account

If you're unsure about a charge on your invoice, here's how to identify a charge you don't recognize.

Common types of charges you'll find in your Roku purchase history

Free trials that have turned into paid subscriptions

Free trials automatically turn into paid subscriptions after the trial ends. To avoid charges, you must turn off auto-renew by the last day of the trial. If you get charged for a subscription you don’t want, turn off auto-renew to cancel it. This will stop future charges.

Subscriptions through Roku

Subscriptions billed by Roku show up as a charge from “Roku,” "Roku for ___ ," or "The Roku Channel." If you're billed for Disney+, Hulu, or Sling TV by Roku, however, you need to contact those streaming services directly with billing questions.

Subscriptions on The Roku Channel

The Roku Channel has free and Premium Subscription channels. The Roku Channel is always free. But if you sign up for a Premium Subscription, there will be a recurring charge. These charges will appear as charges from "The Roku Channel" on your billing statement.

Roku Smart Home subscriptions

Purchases for Roku devices

Subscriptions purchased through other streaming services

Subscriptions purchased directly through other streaming services won't show up in your Roku purchase history. Contact the streaming service directly for help with your bill for these subscriptions.

What to do if there's still a charge on your Roku account you can’t identify

Check Roku’s support article on charges you don’t recognize, especially if you have these issues:

• Difficulty recognizing the provider name or subscription charge (i.e., CBS Interactive, Warner Media, etc.).
• Understanding which channels are free vs. paid on The Roku Channel.
• If you don’t see your subscription in your Roku purchase history but find it on your billing statement, it means the subscription was purchased directly through the service provider and not Roku. In that case, contact them directly for help with your bill.