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Roku 2
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Troubleshooting and Support
(24)
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My Roku player was working but now isn't connecting to my wireless network. What should I do?
My Roku game remote no longer works with my Roku 2 player. What should I do?
Roku Mobile App Help (iPhone/iPod Touch/Android)
Instructional Videos
(6)
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Troubleshooting 1: can't activate Roku player
Troubleshooting 2: general playback issues
How to: use the Roku 2
Setup
(12)
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Roku Player Setup Help
How do I setup a Roku 2 (models LT, HD, XD, XS)?
Where should I place my Roku 2 player?
Introduction
(9)
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What's available to watch on the Roku player?
What do I need to enjoy Roku at home?
Are there monthly fees to use the Roku player?
Account
(28)
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What is RokuCare Service?
How do I create a Roku account?
How do I purchase a channel?
Buying a Roku
(14)
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Warranty Information
What payment methods do you accept?
Can I purchase the Roku player from Roku if I live outside of the U.S.?
Channels
(106)
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Does my television provider offer HBO GO on Roku devices?
What media file types does the Roku 2 USB Media Player channel support?
How do I add a new channel to my Roku player?
Using Roku
(22)
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Why do the Roku 2 players have a microSD card slot?
What does the Roku player remote control do?
How do I turn off the Roku player?
Roku Mobile App
(12)
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My Roku player is not recognized by the mobile app. I see a “No Devices Found: message on the “Select a Player” screen. What should I do?
What iOS devices are supported by the Roku iOS (iPhone) app?
What do the Roku mobile apps do?
Roku 3
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Troubleshooting and Support
(24)
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How can I update the software on my Roku player?
My Roku 3 enhanced remote no longer works with my Roku 3 player. What should I do?
Can I change the video quality setting in Netflix to reduce data usage?
Instructional Videos
(6)
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How to: setup the Roku 3
How to: wireless network help
Introduction: New Roku Experience
Setup
(9)
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How do I setup a Roku 3?
What audio and video outputs are provided on the Roku player?
Where should I place my Roku player?
Introduction
(9)
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Are monthly fees required to use the Roku player?
Can I play 1080p HD video content on my Roku player?
Do I need a computer to enjoy Roku?
Account
(25)
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Can I purchase channels on roku.com?
How do I create a Roku account?
How do I update my payment information on my Roku account?
Buying a Roku
(12)
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If I order from roku.com, how will my Roku player ship and when will it arrive?
What is Roku's product warranty?
Roku Player Warranty Information
Channels
(101)
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How can I convert my videos to play with the Roku USB channel?
Do I have to pay to add a channel from the Roku Channel Store?
Are all the movies and shows available for instant viewing from Netflix available in Netflix on Roku?
Using Roku
(22)
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How do I enable surround sound?
Roku Experience Update: Getting Started
Does my Roku player need to be connected to the Internet at all times?
Roku Mobile Apps
(13)
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What iOS devices are supported by the Roku iOS (iPhone) app?
What Android devices are supported by the Roku Android app?
How do I install and begin using the Roku Android app?
Roku HD
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Troubleshooting and Support
(23)
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My Roku player was working but now isn't connecting to my wireless network. What should I do?
Can I change the video quality setting in Netflix to reduce data usage?
I am not getting a response to my support case, what can I do?
Instructional Videos
(5)
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How to: set up the Roku HD
How to: use the Roku HD
Troubleshooting 3: tips on wireless connectivity
Setup
(12)
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How do I setup a Roku (model HD 2500X)?
What audio and video outputs are provided on the Roku player?
What kinds of batteries are used in the remote?
Introduction
(7)
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What do I need to enjoy Roku at home?
Is the Roku player high-definition (HD)?
How many choices are available to watch with the Roku player?
Account
(29)
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RokuCare Support Services - Terms and Conditions
What is RokuCare Service?
Why is a Credit Card needed when creating a Roku account?
Buying a Roku
(13)
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What payment methods do you accept?
What is the return policy for Roku/Partner bundle promotions?
What is Roku's 30 day money back guarantee policy?
Channels
(77)
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What Roku models work with TWC TV?
How do I activate Parental Controls on TWC TV for Roku?
Can I use customize the program guide on TWC TV?
Using Roku
(20)
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Can I get the Roku 3 (Roku OS 5) interface on my older Roku player?
How does the Instant Replay button work?
Can I take my Roku player with me when I travel?
Roku Mobile App
(13)
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My Roku player is not recognized by the mobile app. I see a “No Devices Found: message on the “Select a Player” screen. What should I do?
What iOS devices are supported by the Roku iOS (iPhone) app?
Error message when trying to connect Android Phone please help
Roku LT
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Troubleshooting and Support
(23)
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I linked my Roku player but my TV still shows the linking code screen. What should I do?
My Roku player was working but now isn't connecting to my wireless network. What should I do?
How can I improve my wireless network signal strength?
Instructional Videos
(5)
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How to: set up the Roku LT
Troubleshooting 1: can't activate Roku player
How to: use the Roku LT
Setup
(12)
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Do I need a router or access point to use the Roku player?
Does the Roku player support my TV?
What audio and video outputs are provided on the Roku player?
Introduction
(7)
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What do I need to enjoy Roku at home?
What's included with the player?
Are there monthly fees to use the Roku player?
Account
(28)
»
RokuCare Support Services - Terms and Conditions
What is RokuCare Service?
Why is a Credit Card needed when creating a Roku account?
Buying a Roku
(11)
»
What payment methods do you accept?
What if I have a question about my order?
Is my order secure?
Channels
(75)
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What Roku models work with TWC TV?
How do I activate Parental Controls on TWC TV for Roku?
Can I use customize the program guide on TWC TV?
Using Roku
(20)
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Does Roku have parental controls?
Can I add a microSD card to the Roku LT and HD player models?
Can I play Roku 2 games on the Roku LT or HD player models?
Roku Mobile App
(12)
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What iOS devices are supported by the Roku iOS (iPhone) app?
What do the Roku mobile apps do?
Can I use the Roku mobile app with more than one Roku player?
Roku Streaming Stick
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Troubleshooting and Support
(12)
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I linked my Roku player but my TV still shows the linking code screen. What should I do?
My Roku player was working but now isn't connecting to my wireless network. What should I do?
How can I update the software on my Roku player?
Roku Ready Devices
(16)
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How do I set up my Roku Streaming Stick – Apex LE3243R
How do I set up my Roku Streaming Stick – Oppo BDP-103
How do I set up my Roku Streaming Stick – Oppo BDP-105
Setup
(3)
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How do I setup my Roku Streaming Stick?
Do I need a router or access point to use the Roku player?
How Do I Pair the Enhanced Game Remote to my Streaming Stick?
Roku Mobile App
(12)
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What iOS devices are supported by the Roku iOS (iPhone) app?
My Roku player is not recognized by the mobile app. I see a “No Devices Found: message on the “Select a Player” screen. What should I do?
What is Play on Roku?
Account
(25)
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I forgot my password to my Roku account? What do I do?
Why do I have to provide a payment method when creating my Roku account?
Can I purchase channels on roku.com?
Buying a Roku
(12)
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Customer Return Request Form
Can I find Roku in a local retail store?
What is Roku's 30 day money back guarantee policy?
Using Roku
(19)
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Does the Roku player support 5.1 surround sound?
What is the difference between Roku Ready and MHL enabled devices?
Does my Roku player need to be connected to the Internet at all times?
Channels
(76)
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How do I activate or pair HBO GO on a Roku player?
Is adult content available in the Roku Channel Store?
What is the Roku “Open TV Platform”?
Roku
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Troubleshooting and Support
(41)
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Can I use a universal power adapter?
How can I update the software on my Roku player?
How can I improve my wireless network signal strength?
Instructional Videos
(8)
»
How to: use Roku
Introduction: get ready to Roku
How to: set up Roku
Setup
(18)
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Roku Player License Agreement
How do I setup my Roku player (models HD, XD, XDS)?
How do I setup my Roku player (SD, HD, HD-XR)?
Introduction
(10)
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Product Comparison - All Roku Player Models
How many choices are available to watch with the Roku player?
What is the difference between the Roku Instant Replay (12-button) remote control and the Roku standard (9-button) remote control?
Account
(25)
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Why is a Credit Card needed when creating a Roku account?
What should I do if my Roku player is lost or stolen?
How do I create a Roku account?
Buying a Roku
(8)
»
What payment methods do you accept?
What is Roku's 30 day money back guarantee policy?
What if I have a question about my order?
Using Roku
(19)
»
Can I get the Roku 3 (Roku OS 5) interface on my older Roku player?
How does the Instant Replay button work?
Original Quick Setup Guides by Roku model
Channels
(89)
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How can I convert my videos to play with the Roku USB channel?
Why doesn't my Roku player support Vudu?
How do I add a private or beta channel to my Roku player?
Roku Mobile App
(12)
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My Roku player is not recognized by the mobile app. I see a “No Devices Found: message on the “Select a Player” screen. What should I do?
What iOS devices are supported by the Roku iOS (iPhone) app?
What do the Roku mobile apps do?
