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Roku 2
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Troubleshooting and Support
(25)
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My Roku player was working but now isn't connecting to my wireless network. What should I do?
My Roku game remote no longer works with my Roku 2 player. What should I do?
Introducing the Roku 2 Game Remote
Instructional Videos
(6)
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How to: set up the Roku 2
Introduction: Roku 2 Game Remote
Troubleshooting 1: can't activate Roku player
Setup
(11)
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How do I set up my Roku player?
Where should I place my Roku 2 player?
What is the HDMI cable?
Introduction
(12)
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What do I need to enjoy Roku at home?
How many choices are available to watch with the Roku player?
Are there monthly fees to use the Roku player?
Account
(27)
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How do I create a Roku account?
What is RokuCare Service?
How do I purchase a channel?
Buying a Roku
(11)
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Warranty Information
Customer Return Request Form
What payment methods do you accept?
Channels
(106)
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Does my television provider offer HBO GO on Roku devices?
What media file types does the Roku 2 USB Media Player channel support?
Does Angry Birds work with all Roku players and remotes?
Using Roku
(23)
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Why do the Roku 2 players have a microSD card slot?
What does the Roku player remote control do?
Are there commercials on the Roku player?
Roku HD
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Troubleshooting and Support
(22)
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My Roku player was working but now isn't connecting to my wireless network. What should I do?
Can I change the video quality setting in Netflix to reduce data usage?
I am not getting a response to my support case, what can I do?
Instructional Videos
(5)
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How to: set up the Roku HD
How to: use the Roku HD
Troubleshooting 3: tips on wireless connectivity
Setup
(11)
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Can I connect my Roku player through a videocassette recorder (VCR)?
What kinds of batteries are used in the remote?
Does the Roku player support my TV?
Introduction
(10)
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Is the Roku player high-definition (HD)?
Are there monthly fees to use the Roku player?
Do I need a computer to enjoy Roku?
Account
(28)
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How do I update my payment information on my Roku account?
When do subscription channels purchased through the Channel Store renew?
What payment methods are accepted for Channel Store purchases?
Buying a Roku
(11)
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Customer Return Request Form
Is my order secure?
Warranty Information
Channels
(81)
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Does my television provider offer HBO GO on Roku devices?
Will I have to pay an additional fee for using HBO GO on my Roku player?
What are the categories in the Roku Channel Store?
Using Roku
(19)
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How do I provide product feedback to Roku?
Why doesn’t the Roku player have a power switch?
How do I scroll through the Roku interface or a movie poster list more quickly?
Roku LT
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Troubleshooting and Support
(22)
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I linked my Roku player but my TV still shows the linking code screen. What should I do?
How can I improve my wireless network signal strength?
My Roku player was working but now isn't connecting to my wireless network. What should I do?
Instructional Videos
(5)
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How to: set up the Roku LT
Troubleshooting 1: can't activate Roku player
How to: use the Roku LT
Setup
(11)
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Do I need a router or access point to use the Roku player?
Does the Roku player support my TV?
What audio and video outputs are provided on the Roku player?
Introduction
(10)
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What's included with the player?
What can I watch on the Roku player?
Is the Roku LT player high-definition (HD)?
Account
(27)
»
How do I create a Roku account?
What is RokuCare Service?
What payment methods are accepted for Channel Store purchases?
Buying a Roku
(10)
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If I order from roku.com, how will my Roku player ship and when will it arrive?
Can I find Roku in a local retail store?
What is Roku's 30 day money back guarantee policy?
Channels
(81)
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Does my television provider offer HBO GO on Roku devices?
What is Netflix on Roku?
Does Netflix on Roku support subtitles or closed captioning?
Using Roku
(19)
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Can I add a microSD card to the Roku LT and HD player models?
Can I play Roku 2 games on the Roku LT or HD player models?
Does Roku have parental controls?
Roku
»
Troubleshooting and Support
(41)
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Contact Support
My Roku was working but now isn't connecting to my wireless network
Roku Player Open Source Resources
Instructional Videos
(8)
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Introduction: get ready to Roku
How to: set up Roku
How to: use Roku
Setup
(16)
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What compatible Wi-Fi devices work with my Roku player?
Do I need a router or access point to use the Roku player?
How do I set up my Roku player?
Introduction
(13)
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Product comparison - all Roku player models
How many choices are available to watch with the Roku player?
What is the difference between the Roku Instant Replay (12-button) remote control and the Roku standard (9-button) remote control?
Account
(24)
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How do I create a Roku account?
What does Roku do with information collected during the creation of my account?
What is a bill date?
Buying a Roku
(8)
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If I order from roku.com, how will my Roku player ship and when will it arrive?
Can I purchase the Roku player if I live outside of the U.S.?
What payment methods do you accept?
Using Roku
(19)
»
What does the Roku player remote control do?
How does the Instant Replay button work?
Are there commercials on the Roku player?
Channels
(111)
»
Does my television provider offer HBO GO on Roku devices?
What is Netflix on Roku?
Why can’t I add Angry Birds to my Roku Player?
