Submit a request
Check your existing requests
Ask a Question
What you need
Roku remotes overview
How does The Roku player connect to my TV?
How does the Roku Player connect to the Internet?
What you can do
Are there monthly fees to use the Roku player?
What is ROKUcare Service?
Managing your Roku account
How do I cancel a subscription purchased from the Channel Store?
How do I create a Roku account?
Why is a Credit Card needed when creating a Roku account?
Order, billing, and subscriptions
Can I find Roku in a local retail store?
What is Roku's 30 day money back guarantee policy?
If I order from roku.com, how will my Roku player ship and when will it arrive?
Legal and warranty
What does Roku do with information collected during the creation of my account?
What are the Roku Extended Warranty Terms and Conditions?
ROKUcare Services - Terms and Conditions
How can I update the software on my Roku player?
Roku Mobile App Help (Android/iOS/Windows Mobile and 8.x)
How do I get a Return Material Authorization (RMA) for a failed unit?
Authenticated Channels Help
YouTube on Roku
Roku USB Media Player and basic instructions with Windows Media Player
Roku Streaming Players
Can I use the Roku player with my universal remote control?
Do I need a router or access point to use the Roku player?
Does the Roku player support my TV?
Roku Mobile App
What do the Roku mobile apps do?
How do I install and begin using the Windows version of the Roku mobile app?
How do I search for content on my Windows 8.1 Tablet or PC?
Roku Ready Devices
3M - How do I set up my Roku® Streaming Stick™ (Roku Ready® Version)?
Apex - How do I set up my Roku® Streaming Stick™ (Roku Ready® Version)?
Changhong - How do I set up my Roku® Streaming Stick™ (Roku Ready® Version)?
Introduction: Roku 3 enhanced remote
Introduction: get ready to Roku
Introduction: New Roku Experience
Program Your Cable or Satellite Remote Control to Work with Roku TV
Roku TV - Introduction
Can I WatchDisney on Roku TV?
How do I setup audio for home theater?
How do I setup 5.1 Surround Sound?
Roku Player Warranty and Open Source Information