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How do I cancel a subscription purchased from the Channel Store?

Roku Support
posted this on January 11, 2011 11:29

To cancel a subscription take the following steps:

  • From the Roku home screen, select Channel Store
  • Select the channel
  • Select “manage subscription”
  • Select “cancel subscription”

Since subscriptions are pre-paid and non-refundable you may choose to either cancel the subscription and immediately remove it from your home screen or cancel the subscription and keep it for the active (paid for) period.

 To cancel a subscription from the Roku home screen using the Instant Replay (12-button) Roku remote control:

  • Highlight the channel you wish to remove
  • Press the options (“*”) button on your remote control.
  • Select “manage subscription” from the options menu.
  • Select “cancel subscription”.
 
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