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Roku Player End User Agreement

Roku Support
posted this on March 7, 2014, 11:02

Roku Player Agreement

By using the Roku player, you agree to the terms and conditions of the End User Agreement (for Roku players) in the document below.


Select the appropriate document from the region applicable to you.


USA

  • End User Agreement (for Roku players) (English)
  • Roku Player Important Product Information (English)

Canada

  • End User Agreement (for Roku players) (English/French)
  • Roku Player Important Product Information (Combined)

UK/Ireland

  • End User Agreement (for Roku players) (English)
  • Roku Player Important Product Information (Combined)
 

Product Warranty Process

Before submitting a warranty claim, please visit the Roku support page to troubleshoot the issue with your Roku player.  If you still need to obtain warranty services for a player, then follow the link below to initiate the claim:

USA

Canada

UK/Ireland

 

Product Returns

If you purchased your player from roku.com, and are within the 30-day return period, you can use the link below to initiate the return. 

For purchases from all other retailers, please contact your specific retailer for more information, as the return is subject to the policies of such retailer.

USA

 

Factory Reset

Before you return, sell, or gift your existing Roku player or Roku TV, you should perform a factory reset. That way, your personal preferences and other sensitive information will be wiped clean, the original Roku home screen restored, and your Roku player or Roku TV will be unlinked from your Roku account. To conduct a factory reset, follow the link below:

All models

 

 

 

 

 

 
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