Ask a Question/Setting Up Your Roku/Roku Streaming Players

Roku® Streaming Stick™ (HDMI® Version) (Model 3500) - Setup Instructions

Roku Support
posted this on March 5, 2014, 13:50

See what's on  Common questions Product info and license Instructional videos
    What's in the box Some additional guidance, but only if you need them:
ProdTemp_Roku_RSS_new.png - Roku® Streaming Stick™ (HDMI® Version)
- Enhanced Standard remote
- microUSB cable
- USB Power Adapter
- 2 - AA batteries
- Quick Setup Guide
- Warranty info

- HDMI Extender Cable available
(why do I want one?)

- If your network is wireless, have your wireless network name and password ready

Note: Find your model number on the retail box or at Settings>System>About

Ready to get started?  Setup is simple, we even provided step by step screen shots below.

(+) Click here if you need help connecting your Roku player to your TV. (click again to close)

Step 1: Insert the Roku Streaming Stick (HDMI Version) (Model 3500) into an available HDMI port of the TV.
             Connect to power using the provided USB power adapter (recommended) or using the TV's USB port.



Step 2: Open the battery cover and insert the provided batteries.
            Always insert the batteries (-) side first.





Here we go!

Don't see this screen on your TV? Check the following:

  • Power connection
  • TV source or input
  • HDMI cable connection



Select the language

If your remote is not responding, do this:

  • Insert batteries


Still not responding, click here.



Remote found and pairing                         





Select Continue                                                                                    





Connect to the network


Select Wireless or Wired network type




Looking for wireless networks nearby




Select your wireless network name






Enter your wireless password

Use Show password to see entered characters




Look for green check marks


I see a red x: 
(click any for more details)

- connecting to wireless
- connecting to local
- connecting to Internet




Use provided code to link the Roku player

(sample code shown, do not use)


Don't see a code? Click here for more guidance.





On an Internet connected browser, go to and enter the provided code

(sample code shown, do not use)




Use an existing Roku account or create a new one, it's free 





Create a new Roku Account







Create a PIN


Using a PIN prevents accidental purchases





Create payment method


*You will see a $1 authorization hold to verify the payment method which will fall off after a few days





Explore additional channels to get started





That's it, you are done!





Your TV will tell you this too!


Didn't get here? Click here. <URL>


 14 Home screen.jpg  

Happy Streaming!    


(Your channels on your TV may differ from those displayed here)    

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