My Roku player is not recognized by the mobile app. I see a “No Devices Found: message on the “Select a Player” screen. What should I do? : Featured Questions

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My Roku player is not recognized by the mobile app. I see a “No Devices Found: message on the “Select a Player” screen. What should I do?

Roku Support
posted this on October 16, 2012 13:28

If you see a “No Devices Found” message on the “Select a Player” screen, your Roku player was not detected over your network.

First, try going through Network setup to wake your Roku player on your home network:

Roku 2, Roku LT, new Roku HD & Roku Streaming Stick: Go to Settings > Network.
First-generation Roku players: Go to Settings > Network > Repeat guided setup.

After you have successfully reconnected to your network, tap “Refresh List” on the Roku iOS app or “Refresh” in the Android app a few times.

If the app still does not show your Roku player, try powering down your Roku player, mobile device and router. Restart all devices, wait 3 minutes, then launch the Roku mobile app again.