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If I order from roku.com, how will my Roku player ship and when will it arrive?

Roku Support
posted this on July 15, 2010 15:41

Important Shipping and Handling Information

  • Order processing time for in stock orders is typically one business day. Your shipment will then be shipped via your selected shipping method. Orders placed on Saturdays, Sundays or holidays will be shipped the following business day. For all shipping options, holidays do not count as business days.
  • Free Shipping uses U.S. Postal Service (USPS) Priority Mail, which takes 5-9 business days depending on your ZIP code. The USPS delivers to residential and business addresses, including P.O. boxes and A.P.O./F.P.O. addresses, Monday through Saturday.  
  • Ground Shipping uses USPS Priority Mail, which takes 3-5 business days depending on your ZIP code. The USPS delivers to residential and business addresses, including P.O. boxes and A.P.O./F.P.O. addresses, Monday through Saturday.
  • FedEx 2-Day shipping takes 2 business days and is delivered only Monday through Friday to residential and business addresses. 
  • FedEx Standard Overnight shipping orders made Monday through Friday (excluding holidays) will be delivered to business or residential addresses the following business day. Not available to Alaska or Hawaii.
  • Once your order ships, you will receive an email with your tracking information. Shipping is currently not available to U.S. territories or to other countries when ordering from roku.com.
  • With all shipping options, weather can cause unexpected delays. Check with the USPS or FedEx for more information.
 
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