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Roku Streaming Stick
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Troubleshooting and Support
(12)
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I linked my Roku player but my TV still shows the linking code screen. What should I do?
My Roku player was working but now isn't connecting to my wireless network. What should I do?
How can I update the software on my Roku player?
Roku Ready Devices
(16)
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How do I set up my Roku Streaming Stick – Apex LE3243R
How do I set up my Roku Streaming Stick – Oppo BDP-103
How do I set up my Roku Streaming Stick – Oppo BDP-105
Setup
(3)
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How do I setup my Roku Streaming Stick?
Do I need a router or access point to use the Roku player?
How Do I Pair the Enhanced Game Remote to my Streaming Stick?
Roku Mobile App
(12)
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What iOS devices are supported by the Roku iOS (iPhone) app?
My Roku player is not recognized by the mobile app. I see a “No Devices Found: message on the “Select a Player” screen. What should I do?
What is Play on Roku?
Account
(25)
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I forgot my password to my Roku account? What do I do?
Why do I have to provide a payment method when creating my Roku account?
Can I purchase channels on roku.com?
Buying a Roku
(12)
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Customer Return Request Form
Can I find Roku in a local retail store?
What is Roku's 30 day money back guarantee policy?
Using Roku
(19)
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Does the Roku player support 5.1 surround sound?
What is the difference between Roku Ready and MHL enabled devices?
Does my Roku player need to be connected to the Internet at all times?
Channels
(76)
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How do I activate or pair HBO GO on a Roku player?
Is adult content available in the Roku Channel Store?
What is the Roku “Open TV Platform”?
Roku Streaming Stick