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Troubleshooting and Support
My Roku player was working but now isn't connecting to my wireless network. What should I do?
Can I change the video quality setting in Netflix to reduce data usage?
I am not getting a response to my support case, what can I do?
How to: set up the Roku HD
How to: use the Roku HD
Troubleshooting 3: tips on wireless connectivity
How do I setup a Roku (model HD 2500X)?
What audio and video outputs are provided on the Roku player?
What kinds of batteries are used in the remote?
What do I need to enjoy Roku at home?
Is the Roku player high-definition (HD)?
How many choices are available to watch with the Roku player?
RokuCare Support Services - Terms and Conditions
What is RokuCare Service?
Why is a Credit Card needed when creating a Roku account?
Buying a Roku
What payment methods do you accept?
What is the return policy for Roku/Partner bundle promotions?
What is Roku's 30 day money back guarantee policy?
What Roku models work with TWC TV?
How do I activate Parental Controls on TWC TV for Roku?
Can I use customize the program guide on TWC TV?
Can I get the Roku 3 (Roku OS 5) interface on my older Roku player?
How does the Instant Replay button work?
Can I take my Roku player with me when I travel?
Roku Mobile App
My Roku player is not recognized by the mobile app. I see a “No Devices Found: message on the “Select a Player” screen. What should I do?
What iOS devices are supported by the Roku iOS (iPhone) app?
Error message when trying to connect Android Phone please help
Support Ticket System