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Troubleshooting and Support
My Roku player was working but now isn't connecting to my wireless network. What should I do?
My Roku game remote no longer works with my Roku 2 player. What should I do?
Roku Mobile App Help (iPhone/iPod Touch/Android)
Troubleshooting 1: can't activate Roku player
Troubleshooting 2: general playback issues
How to: use the Roku 2
Roku Player Setup Help
How do I setup a Roku 2 (models LT, HD, XD, XS)?
Where should I place my Roku 2 player?
What's available to watch on the Roku player?
What do I need to enjoy Roku at home?
Are there monthly fees to use the Roku player?
What is RokuCare Service?
How do I create a Roku account?
How do I purchase a channel?
Buying a Roku
What payment methods do you accept?
Can I purchase the Roku player from Roku if I live outside of the U.S.?
Does my television provider offer HBO GO on Roku devices?
What media file types does the Roku 2 USB Media Player channel support?
How do I add a new channel to my Roku player?
Why do the Roku 2 players have a microSD card slot?
What does the Roku player remote control do?
How do I turn off the Roku player?
Roku Mobile App
My Roku player is not recognized by the mobile app. I see a “No Devices Found: message on the “Select a Player” screen. What should I do?
What iOS devices are supported by the Roku iOS (iPhone) app?
What do the Roku mobile apps do?
Includes the Roku 2 HD, Roku 2 XD, and Roku 2 XS
Support Ticket System